Security Policy
- MYGOV has been placed in protected zones with implementation of firewalls and IDS (Intrusion Detection System) and high availability solutions.
- Before the launch of the MYGOV, simulated penetration tests were conducted. Penetration testing has also been conducted thrice after the launch of the MYGOV.
- MYGOV has been audited for known application level vulnerabilities before the launch and all the known vulnerabilities have been addressed.
- MYGOV has been re-audited for the application level vulnerability after major modification in application development.
- Hardening of servers has been done as per the guidelines of the cyber security division before the launch of the MYGOV.
- Access to MYGOV web servers is restricted both physically and through the network as far as possible.
- Logs at three different locations are maintained for authorized physical access of MYGOV servers.
- MYGOV web-servers are configured behind IDS, IPS (Intrusion Prevention System) and with system firewalls on them.
- All the development work is done on a separate development environment and is well tested on the staging and preprod server before updating it on the production server.
- After testing properly on the staging server the applications are uploaded to the production server using SSH and VPN through a single point.
- The content contributed by/from remote locations is duly authenticated and is not published on the production server directly. Any content contributed has to go through the moderation process before the final publishing to the production server.
- All contents of the web pages are checked for intentional or unintentional malicious content before final upload to web server pages.
- Audit and Log of all activities involving the operating system, access to the system, and access to applications are maintained and archived. All rejected accesses and services are logged and listed in exception reports for further scrutiny.
- Help Desk staff at the NIC Data Centre monitor the portal round the clock to check the web pages to confirm that the web pages are up and running, that no unauthorized changes have been made, and that no unauthorized links have been established.
- All newly released system software patches; bug fixes and upgrades are expediently and regularly reviewed and installed on the web server.
- On Production web servers, Internet browsing, email and any other desktop applications are disabled. Only server administration related tasks are performed.
- Server passwords are changed at the interval of three months and are shared by one person Dashboard Manager.
- Web Designer has been designated as Administrator MYGOV and shall be responsible for implementing this policy for each of the web servers. The administrator shall also coordinate with the Audit Team for required auditing of the server(s).